Shanghai Ninth People's Hospital

The brief

Patients from abroad needed clear information about the plastic and reconstructive surgery department in their own language and a simple way to get in touch.

What we built

• A patient site in seven languages: English, Chinese, Arabic, Spanish, French, Japanese and Korean.
• An enquiry form that sends each patient a confirmation email automatically.
• Online booking for a paid consultation.
• Guides and articles in every language so patients find answers before they write.

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